Adding & Removing Users

Learn how to add users, resend invitations, and remove users from your Amazon Business account.

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Adding and removing users

Add or remove users from your Amazon Business account

Administrators can easily and securely add new buyers to their Amazon Business account in three ways, including via email, a shareable link, or bulk upload.

Account administrators can add new users by visiting the Users dashboard in the User Management section of their Business Settings. Add new users, check the status of pending invitations, resend invitations, and remove users.

To become an active buyer, invited users must take action after being invited to your Amazon Business account. Invitations are valid from 90-days from the invitation send date and users will receive several reminder emails if they do not complete their registration. After 90-days, the invitation will expire and need to be resent by the administrator.

Resending user invitations

Navigate to your Users dashboard by visiting Business Settings and selecting 'Users' from the User management section. In your dashboard, search all users or drill down into users you have invited to resend invitations.

Removing users

If you ever need to remove users, you can do so by searching for the user you would like to remove in your Users dashboard. Search for users by email or narrow down your table of users and filter by Groups, Role, or Status. Once you've found the user's profile, you can choose to remove them from a specific group or from the business account entirely. Extra steps may be required to remove a user completely from your Amazon Business account.

Three ways to add users

To add a new user by email, enter the user’s email address and select the appropriate user permissions. Up to 20 people can be invited in this window at once.
Share your unique account link to add new users without needing their work email. Send the link through email, work chat, or text message. When users click the link, they can enter their preferred email address to create their business account login.
Add users in bulk via spreadsheet with our provided template in user settings. Invite multiple users to different groups and designate their roles on a group-by-group basis. Administrators will get a report showing which email addresses couldn't be processed. The report explains any errors so you can fix them and try again.